A long-established family company with a fine track record in care for the elderly is set to significantly expand its home care service, creating up to 100 new jobs.
Based in Great Harwood, Townfield Care will also establish its own in-house Training Academy as part of the planned growth. It will ensure new staff members deliver the highest standards of personal care tailored to an individual’s needs, which has long been the hallmark of the family-run business.
Founded in 1990 by Maria Timmins, the company is now jointly run by her sons, Michael and John Timmins, backed up by a dedicated team of care professionals. Together Michael (32) and John (27) have continued the tradition of personalised care to ensure the best possible quality of life.
“Mum took over an existing small business back in 1990 and ran it successfully for 25 years,” explained Michael. “She’s retired now, but it’s great to be able to call on her wealth of experience.”
“Although the company grew and evolved over the years, for Mum it was always about seeing people as individuals and providing the type of care and support they needed, and that will always be at the heart of what we do.”
Now Townfield Care works in three key areas: It has a small residential home for the elderly – Sherwood House, in Rishton – designed to be very much a ‘home from home’ for its six residents, each given as much or as little support as they need. In Great Harwood is Townfield’s specialist dementia care home, designed for those suffering from Alzheimer’s or any form of memory loss. While the levels of need are greater here, the principle of individual care remains the same.
Lastly Townfield provides a home care service, offering a comprehensive range of tailor-made support packages to help people remain in their own homes for longer. Over the years this service has spread throughout Hyndburn and into Ribble Valley and Rossendale, and it is in this area of care provision that Townfield is now expanding to meet a fast growing demand.
“People are living longer, but quite understandably want to stay living comfortably in their own homes,” added John Timmins.
“Our service provides the right level of support to meet their individual needs at home, and as their needs change then the type of help we provide changes too. We keep coming back to this, but it’s all about helping people as individuals. No matter how many people we care for, everyone is different and unique. That’s the most important lesson Mum taught us.”
Townfield’s home care ranges from simply providing companionship to help with domestic tasks, shopping trips and social outings, preparing meals, personal care, rehabilitation after an operation or stay in hospital, through to specialist palliative care.
Because the type of care and support varies so widely, there are many opportunities for people entering the caring profession with Townfield.
“We need everyone from full-time carers through to those with a few hours for ‘tea and toast’ companionship visits, which can be just as important when someone is feeling isolated at home,” explained Michael.
“The job can be very flexible to fit around people’s lifestyles and circumstances. For some it’s the first step to a career in nursing, while others want to give whatever help and support someone needs to remain in their own home. The key thing is that we have the right kind of people – people who really care.”
Over the next 12 months Townfield aims to increase the home care hours it provides to around 2,500 per week, which will mean recruiting between 60 and 100 new employees, depending on the hours they work.
“As well as meeting the requirements of the Quality Care Commission, we insist that all our team are trained to our own high standards, so that’s why we are setting up our Townfield Care Academy,” added John.
“By using our in-house trainer and experienced staff to pass on their knowledge and skills, we can be sure that new team members not only meet the industry standards but also commit to our own high standards, whatever level of care they are providing.”
Townfield’s trainer is Carol Moreton, a highly experienced Registered Nurse who is also a qualified NVQ assessor and has previously worked as a staff training and development manager within East Lancashire Primary Care Trust. The new Townfield Care Academy will be based at the company’s offices at 79 Church Street in Great Harwood, originally built as the local ‘Co-Op’ and still meeting the community’s needs in a different way. A number of induction events, leading to the nationally recognised Diploma in Health and Social Care, are planned in December.
Anyone interested in finding out more can call Townfield Care on 01254 882050, email firstname.lastname@example.org or apply online here